30-Day Guarantee applies to scrap gold, silver and platinum jewelry sold on date listed on customer invoice. Any redemption of 30-Day Guarantee will be according to the current spot price at the time of the redemption during normal store business hours. Any increase in spot price during aftermarket trading will not apply to guarantee.
Redemptions by phone, email or fax will not be accepted. Redemptions will only be accepted when presented by customer listed on invoice with valid identification. Customer must bring the original invoice when applying for redemption. No exceptions. Out of the Box Gold Store is not responsible for lost, stolen or misplaced invoices. Photo copies of invoices will not be accepted. Customer must surrender invoice when applying for redemption. One redemption per customer, per sale only. No exceptions.
Rules may be changed at any time for any reason.